Our Main Adoption Center, located at 1600 Old Frankfort Pike, and our Everyday Adoption Center, located inside PetSmart in Hamburg, are both open for serious adopters only. Note: Due to high call volume and limited staff, if you do not reach an associate please be sure to leave a message and our adoptions team will reach out as soon as possible. Thank you for your patience!

Before visiting our Main Adoption Center or Everyday Adoption Center, please familiarize yourself with the current policies in place in response to the COVID-19 pandemic. Thank you for your support, patience, and understanding. 

  • At this time, only serious adopters are permitted to view the animals available. If you are seriously considering adoption, you must be pre-approved for adoption before walking through the kennel area. 
    -The pre-approval process will be done upon arrival to our Main Adoption Center or Everyday Adoption Center. At this time we are unable to pre-approve adopters via phone or email. If you would like to print and complete your pre-adoption survey prior to arrival please click here!
    -You must know which specific animal you would like to meet prior to visiting our Everyday Adoption Center. To view all the animals currently available, click here.
    -Please plan to bring a photo I.D. and landlord contact information if you rent. We accept cash, Visa and Mastercard. All animals must leave in an approved carrier or on a leash.
    -All customers are required to wear a mask before entering our facilities and your temperature will be taken. Please plan accordingly. Only two people per family/household will be permitted inside our Main Adoption Center and Everyday Adoption Center. All others must wait in your car or the PetSmart store. If you bring an animal for a meet-and-greet please note they cannot be left in the car alone. If you are waiting in the PetSmart store, please remember to social distance.


  • We are NOT open for recreational visits at this time.
    -To view the animals currently available, click here. Questions? Call our Main Adoption Center at 859-233-0044 x 223 or our Everyday Adoption Center at 859-264-1742.


  • For your safety and the safety of our staff, only a limited number of visitors will be allowed in our facilities at a time.
    -You will be asked to wait in your car or the PetSmart store if we already have allotted number of visitors. If you are waiting in the PetSmart store, please remember to social distance. If you have children, please plan to bring two adults.

We want to thank you for continuing to choose adoption as the best option and for supporting your local humane society during this troublesome time. We appreciate your patience and cooperation!